Data and Reporting Synchronization and Automation
National Leading Utility Company saw an opportunity to synchronize the reports to one set of data instead of 5. Additionally, there was a desire to streamline the approach to variance reporting across business lines. This was a highly sensitive project where failure to report accurately was not an option. “This is a highly sensitive project […]
Enterprise Project Forecasting Workbook
America’s Leading Energy Provider did not have a standardized ‘scratch pad’ to build project forecasts and estimate costs. This led to inconsistent project estimates as each project used their own formulas and means of calculating project costs. Once projects were executing, these inconsistencies become evident as projects rarely spend according to their original plan. “I […]
Customer Journey Mapping
In an effort to help improve a Leading Utility Company’s Customer Experience interacting with their energy efficiency program, Greencastle supported a process improvement initiative with 10 programs coordinating with over 40 Marketing Managers, Program Managers and Contractors. THE SOLUTION To create a customer-centric approach, small groups were empowered and coordinated to methodically examine the process […]